The Challenge
12 clinics with different fee schedules for same procedures, no clinical audit, and patient safety near-misses going unreported
Like many growing businesses, Curewell Clinics Network had outgrown their manual systems. The organization was losing time, money, and competitive ground to processes that simply did not scale. Leadership made the decision to seek an integrated ERP solution that could address these challenges without disrupting daily operations during implementation.
The Solution
Bizvinc Healthcare ERP with standardized fee schedules, clinical protocol tracking, and incident reporting module — configured specifically for Curewell Clinics Network's workflows, team structure, and reporting requirements.
Bizvinc's implementation team began with a structured discovery phase to map existing processes, identify integration points, and define success metrics before a single line of configuration was written. This investment in upfront planning meant the implementation phase proceeded efficiently with minimal surprises.
Data migration was handled with a parallel-run approach — both old and new systems operated simultaneously for 2-3 weeks before final cutover, eliminating the risk of data loss and giving the team confidence in the new system before fully relying on it.
Measurable Results
- ✓Fee schedule standardized across all 12 clinics
- ✓Revenue per clinic improved 22% through fee rationalization
- ✓Clinical incident reporting adopted — 100% compliance
- ✓Patient satisfaction scores standardized and improved 35%
Implementation Timeline: The project was completed within the agreed timeline using Bizvinc's 6-phase implementation methodology — discovery, scoping, configuration, testing, training, and go-live — with 30 days of hypercare support post-launch.