The Challenge
Central kitchen supplying 20 outlets with no tracking of what was sent vs received — daily disputes between kitchen and outlet managers costing management time and damaging team morale
Like many growing businesses, Tundra Restaurant Chain had outgrown their manual systems. The organization was losing time, money, and competitive ground to processes that simply did not scale. Leadership made the decision to seek an integrated ERP solution that could address these challenges without disrupting daily operations during implementation.
The Solution
Bizvinc F&B ERP with central kitchen management, outlet-wise supply tracking, and variance reporting — configured specifically for Tundra Restaurant Chain's workflows, team structure, and reporting requirements.
Bizvinc's implementation team began with a structured discovery phase to map existing processes, identify integration points, and define success metrics before a single line of configuration was written. This investment in upfront planning meant the implementation phase proceeded efficiently with minimal surprises.
Data migration was handled with a parallel-run approach — both old and new systems operated simultaneously for 2-3 weeks before final cutover, eliminating the risk of data loss and giving the team confidence in the new system before fully relying on it.
Measurable Results
- ✓Central kitchen to outlet variance: near zero
- ✓Outlet manager disputes with kitchen: eliminated
- ✓Central kitchen production planning improved 35%
- ✓Food cost per outlet accurately calculated for first time
Implementation Timeline: The project was completed within the agreed timeline using Bizvinc's 6-phase implementation methodology — discovery, scoping, configuration, testing, training, and go-live — with 30 days of hypercare support post-launch.